Q: My MetaCups are not working properly or has a hole in the filter, how do I replace it with the Lifetime Guarantee?

A: No matter the issue you are having with your MetaCups Reusable Coffee filter for Keurig® brewers, we will replace it with our lifetime, no-hassle, free replacement guarantee.

To have your MetaCups coffee filter replaced, please use the form below to contact customer support for a Return Authorization # (RA#) and instructions on how to receive your replacement K-cup coffee filter.

Before submitting this inquiry, have you had a chance to review our frequently asked questions? Your issue might be answered there.


Name *
Please describe the nature of your inquiry
Please describe the specific issue you are having with your MetaCup K-cup® coffee filter